Our Mission

Sibley Nursing Personnel Service, Inc.’s mission is to provide quality patient care while being respectful of individual needs. We strive to be the provider of choice through our professional caring and supportive staff in the communities we service. We provide affordable, cost-effective and efficient care for all those in need, allowing them to enjoy the comfort and dignity of the highest possible quality of life.

The mission of Sibley Nursing is to –

• Provide quality patient care while being respectful of individual needs
• Be the provider of choice through professional caring and supportive staff
• Offer affordable, cost-effective and better care for those in need, allowing them to enjoy comfort and dignity and the highest possible quality of life
• Advocate for patients’ rights, respect and confidentiality
• Deliver services without regard to race, religion or national origin
• Be the agency of choice in communities we serve –
  • The agency that healthcare professionals want to work for and recommend
  • The agency that individuals and families choose
  • The agency that healthcare professionals recommend first

Vision Statement

To be the “agency of choice” in the communities that we serve . . .

• The agency that healthcare professionals want to work for and recommend to their families
• The agency that individuals and families choose
• The agency that healthcare professionals recommend

Our People

Yvette Tehan, Vice President
Ms. Tehan has been the Vice President of Sibley Nursing since April 2005. Her extensive background in the healthcare industry and excellent connections within our community allow her to effectively manage Sibley, as one of the leading healthcare service agencies in Upstate New York. Her prior professional experience includes Excellus, Inc., where she served as Director of Patient Financial Services; Preferred Care, where she served as Contract Representative; Main Quest Treatment Center, where she served as Director of Admissions, Billing and Operations; and Norrell Health Care, where she served as Billing Manager. Ms. Tehan is a SUNY Brockport graduate with a B.S. in Business Administration and Communications. She resides in the Rochester area community with her husband and three children and enjoys swimming, running and reading.

Kim Houston, Director of Patient Services Ms. Houston has been Director of Patient Services for Sibley Nursing since April 2006. Her extensive clinical background includes nineteen years as a professional in community health and acute care nursing. Her prior professional experience includes Excellus, Inc. where she served as Director of Admissions and Supervising Community Health Nurse for Genesee Region Home Care/Lifetime Care; and Rochester General Hospital, where over the course of ten years she held a succession of nursing and management positions, specializing in the Ambulatory care setting, Emergency Department, Nursing Administration, and the Surgical Center. Ms. Houston is an Alfred University graduate with a B.S. in Nursing and a minor in Psychology. She resides in the Rochester area community with her husband and two children. She enjoys traveling abroad and time spent with family and friends.

Robin Casper, Director of Sales/Marketing
Mr. Casper joined Sibley Nursing in 2006 with responsibilities for sales/ marketing and negotiating contracts in hospitals, nursing homes, schools, prisons, and County facilities within the service area. Mr. Casper also handles all exclusive accounts and is responsible for Sales and Revenue in all of the Sibley offices. His prior professional experience in the sales and marketing field includes: 4 years as CEO; 3 years as Vice President of global sales; 5 years as Director of Sales and Marketing; and 2 years as a Program Director. Mr. Casper has owned and operated a small marketing/business consulting company since 2003 primarily dealing with not-for-profits. Mr. Casper has an AAS in Business Management and is currently enrolled in an MBA Program. He is a lifelong resident of Skaneateles and enjoys golf, tennis and skiing.

With sensitivity, compassion, reliability and high-quality professional care, the trained, licensed professionals of Sibley Nursing bring patients and their families personalized services tailored to promote healing and recovery while fostering peace of mind in the comfort and familiar surroundings of their own homes, or in the care facilities where our people work.

Each person who works for Sibley Nursing must pass these tests and a rigorous multi-part application screening process –

• OSHA universal precautions
• State criminal history review
• Tuberculosis (TB) screening
• Verification of previous work references
• State driver’s record review
• Corporate personal ethics
• Continuing education in-services for caregivers

All Sibley caregivers are insured and covered by Workers Compensation insurance to protect clients and their families.

The people of Sibley Nursing are dedicated to exceptional care and to treating each patient as an individual. They enjoy working for us because of the environment, pay scale, benefits and the opportunities we provide. This enjoyment in their career is then transmitted through a better quality of care to the people that we serve.

Sibley Nursing is a part of a family of organizations that make up The Lifetime Healthcare Companies. Sibley Nursing is governed by Pat Heffernan, President of Lifetime Care.